WTF do you make it so that the only way to get customer support is through the website, then make it so that you can't register the game if you've ever gotten a violation on their web site. That's right, I've gone from being a huge vocal supporter who bought everything they put out to a guy who won't ever give them a penny again.
It's become routine for their games to come out completely unplay tested as well as dysfunctional while their customer service has gotten so bad I will no longer even buy their products. Sadly, Paradox has been in decline ever since their American parent company spun them off on their own and the independent operation is so rinky dink it's a joke. Endless rebels every where which you can't kill because battles take 18 months to finish and result in 1% casualties, a broken economic system which results in there never being any demand for anything and pops being unable to get stuff like fish or fruit even though you are the largest producer in the world, etc. Seriously, it is unplayable right now and is just a complete mess.